Privacy Policy

A-1 Smartphone & Tablet Repair is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our repair and related services.

Information We Collect

We may collect the following types of information:

- **Personal Information:** 

This may include your name, contact information, and billing details.

- **Device Information:** 

Details about your smartphone or tablet, including make, model, and repair history.

- **Diagnostic Information:** 

Information gathered during the evaluation of your device.

- **Payment Information:** 

Information required to process payments for our services.

How We Use Your Information

We use the collected information for the following purposes:

- To provide and maintain our repair services.

- To process payments and send invoices.

- To communicate with you about the status of your device repair.

- To improve and enhance our services.

- To comply with legal and regulatory requirements.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include encryption, access controls, and regular security assessments.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to:

- Access and update your personal information.

- Request the deletion of your personal information.

- Opt-out of marketing communications.

To exercise these rights, please contact us using the information provided below.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting. It is your responsibility to review this Privacy Policy periodically.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

customercare@a1phonerepairs.com

You can opt-out under Privacy Settings in your Customer Portal or by replying d to disable text messages.

By engaging our services, you acknowledge that you have read and understood this Privacy Policy, and you consent to the collection, use, and disclosure of your information as described herein.